Franchisee turned VP of Ops: Boston's Pizza’s Nimesh Patel - Grounded Podcast - Episode #29

From washing dishes at 14 to leading operations for an international brand, Nimesh Patel’s journey is the definition of grounded leadership. Now the Vice President of Operations & Culinary at Boston’s Pizza, Nimesh blends deep frontline experience with a data-forward approach to scale, adaptability, and innovation.

In this episode, he shares the lessons learned from running a successful franchise, why strong vendor relationships matter more than ever, and how AI could be a game-changer for restaurants of every size. For operators, supply chain leaders, and restaurateurs looking to blend practical know-how with strategic thinking, this episode is a must-listen.

Takeaways:
  • How a hands-on career path builds credibility and decision-making strength.
  • Why adapting to market conditions is essential for long-term business sustainability.
  • What a data-driven approach brings to inventory management and cost control.
  • Why strong vendor relationships can prevent disruptions in your supply chain.
  • How AI and emerging tech are creating new opportunities for restaurant innovation.
Quote of the Show:
  • “I learned the hard way on how to run supply chain, and run it lean, and also run it effectively through the hardest time I think we've had in our history when it comes to restaurant supply chain. We've learned to stop being reactive and get in front of it.” - Nimesh Patel
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Ways to Tune In:

Creators and Guests

Lauren Mitchell
Host
Lauren Mitchell
Lauren Mitchell is the Director of National Accounts and Custom Distribution at Produce Alliance, LLC. She is a dedicated fresh produce spend & spec maximizer for multi-unit national restaurant chains & groups. She gets to know your brand and infuses your expectation for quality, consistency and transparency to create more reliability in your produce category.
Franchisee turned VP of Ops: Boston's Pizza’s Nimesh Patel - Grounded Podcast - Episode #29
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